About Tim Houlne

An Innovator in Digital Transformation

During his 30 years in leadership roles at large and small enterprises, Tim Houlne has always focused on the customer. A serial entrepreneur, he sits on the boards of directors of several companies and a charity. He co-authored the Amazon bestseller The New World of Work and its second edition, subtitled The Cube, The Cloud, and What’s Next. His next book is The Intelligent Workforce: How Humans and Machines Will Cocreate a Better Future.

He is also an avid golfer, traveler, and sports enthusiast and resides in Plano, Texas.

As CEO of Humach, Houlne helps companies deliver radically innovative and outstanding customer experiences. Humach (human + machine) transforms how companies sell and support customers by blending humans in the loop with AI and machine learning for improved customer experiences